Private Trading Onboarding Process

You want to execute large crypto transactions in a safe and straightforward way, with someone who truly understands your needs.

Discover below how we carefully guide you through each step of your onboarding process.

1. Submit your request

Complete our short online application form. We ask for a few basic details such as your name, contact information, and expected trade volume. You can also indicate how urgent your request is. This helps us offer the right support from the start.

2. Personal confirmation by email + next steps

After submitting your application, you will immediately receive an email. In this email, we will:

• Confirm your application.
• Outline the next steps in the process.
• Offer you the opportunity to schedule an introductory call with your dedicated account manager.

3. Create your account

Through the link in the email (see step 1), you’ll be directed to our account registration page.

Here, we’ll ask for a few basic details, such as your name, email address, and a password of your choice.
You will then be asked to verify your email by entering a verification code. 

4. KYC and verification

To comply with legal requirements, we will ask you to provide a few documents:

• Proof of identity (passport or ID card)
• Proof of address (for example, a utility bill or bank statement)

5. Account upgrade

This is step 2 in the email:

BTC Direct holds a license under the Markets in Crypto-Assets Regulation (MiCAR) and is therefore subject to ongoing supervision by the Dutch Authority for the Financial Markets (AFM). In this context, we are required to ask you a few questions in order to comply with the Anti-Money Laundering and Countering the Financing of Terrorism Act (Wwft).

After completing the questionnaire, you will be asked to upload documents that demonstrate the origin of your funds. The specific types of documents required will be clearly indicated.

6. Compliance review

Once you have uploaded the documents, our compliance team will review them. If the documents meet the requirements, they will be approved. If not, our compliance team will contact you to request additional information.

While your documents are being reviewed, you will receive a disclaimer outlining the rules and conditions for Private Trading at BTC Direct. Please read this carefully and provide your digital signature to confirm your understanding.

7. Meet your account manager

Once your documents have been approved, your personal account manager will get in touch with you. During this call, we will:

• Discuss your preferences and investment objectives.

• Explain how the trading process works.

• Answer any questions you may have.

From this point on, you will have one dedicated point of contact for all your transactions.

Please note: in some cases, your account manager may reach out to you immediately after your initial application. This depends on the current workload at our Private Trading Desk.

8. Start trading

You’re now ready to start trading. Your account manager will execute your orders as discussed, discreetly, efficiently, and with full transparency on prices and fees.

Whether you’re making a one-time large purchase or trading on a regular basis, our team is here to assist you right away.